Our Talent Advisors were engaged to fill a Field Application Scientist role to provide our client with pre-sales and post-sales technical support and expertise to customers around the United States, aiding in the development of the next generation of products and providing expert customer support through troubleshooting and customer interactions.
Client Profile
Our client empowers patients with healthcare data and facilitates participation in biomedical research through the distribution and development of direct-to-patient engagement technology and in-home collections of fully annotated biospecimens, apheresis product offerings, and a suite of biorepository services.
Our Approach
Our recruiters quickly found a customer-facing expert in biotechnology who immediately entered the field to improve customer-business relationships and product retention.
Client Impact
Our client immediately placed our swiftly sourced and excellent candidate in the field to improve customer satisfaction and loyalty. Technical feedback improved over time, and we continue to help our client in placing highly specialized medical technologists and professionals.
