Quality Engineer now sought for a great opportunity in Grand Blanc, MI.
Essential Duties and Responsibilities:
- Support customer(s) and representatives, focusing on their products when conducting Quality system or process audits to agreed-upon standards by:
- Defining how the client's Quality Management System (QMS) works in tandem with customer quality plans
- Demonstrating/providing internal documentation and data as proof of compliance
- Being well-versed in customer-specific requirements, product specifications, & customer application
- Ability to convey process to recognized automotive industry standards
- Being adept in describing the client’s internal business process including product release, process control/testing, non-compliant material management, document/data management, and change review
- Performing data analysis and providing monthly/quarterly reporting
- Lead audit teams to ensure that implementation, training, and go-live actions are meeting or have met the customers’ expectations. Determine necessary quality improvement factors and activities
- Initiate and drive problem-solving/8D activities internally or at customer sites regarding performance drop-off or product failure
- Work with customers and clients' engineering/manufacturing/supply chain/ product teams to resolve problems
- Produce or provide proof of compliance using the client’s internal documentation or modification of such to provide clear evidence. Ensure systems are captured in business processes consistent with customer expectations
- Conduct regular quality review meetings with customers on quality planning and implementation, product reliability, case closure time, and overall product experience with an emphasis on assessing customer satisfaction levels
- Analyze and solve complex problems acting as a liaison between the customer and the internal teams
