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AR/Collections Specialist


Louisville, KY

Posted 1 month ago

Messina is assisting our client, a rapidly growing specialized healthcare services organization headquartered in Louisville, with their search for an AR/Collections Specialist.

The AR Collection Specialist is responsible for providing outstanding customer service while collecting outstanding accounts receivable balances. This position includes adhering to collections work standards, reducing the number of aged items, facilitating resolution of customer billing issues, reducing accounts receivable delinquencies, and meeting and/or exceeding collections standards. This role reports to the Senior Revenue Cycle Manager and is 100% onsite.

Summary of Duties and Responsibilities:

·      Develop effective repayment plans.

·      Follow-up with clients on overdue accounts.

·      Oversee all monthly payments and refunds.

·      Respond to client account queries in a timely and professional manner.

·      Consulting and helping clients with billing and credit problems.

·      Managing payments and refund operations

·      Developing measures encouraging timely payments

·      Reporting on collection operations and customer account updates

·      Facilitate resolution of customer billing problems with bill initiating department for delinquent accounts.

·      Make outbound collections efforts including making calls in a professional manner and sending emails concerning outstanding balances in accordance with Collections Standards.

·      Provide reports to stakeholders as assigned.

·      Review open accounts for collections efforts to reduce the number of aged items and aged balances in assigned portfolio.

Contact the Recruiter:
Tyler Bellock
Talent Advisor
Tyler Bellock
Talent Advisor
(847) 430-8117
Messina Group is an Equal Opportunity Employer
We provide and promote equal employment opportunities without regard to race, color, religion, age, sex, national origin, disability status, genetics, veteran status, sexual orientation, gender identity or expression.
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AR/Collections Specialist